Risk & Quality Manager
Caroline started with Parrott & Coales in 2014 and became the firm’s Risk & Quality Manager in 2016.
Caroline works with the Partners to ensure the practice is compliant with professional rules and other legal obligations. Caroline supports the firm to maintain Lawnet’s ISO: 9001 Quality Standard, the Law Society’s Conveyancing Quality Scheme Standard and is Lexcel accredited, for excellence in legal practice management and client care.
Outside the office:
Outside of work Caroline enjoys walking, travelling, DIY projects and socialising with family and friends.
“I am very happy with all that was done for me and the help given to sort out my problem”
“Very pleased with the service, and always knew what was happening”
“I have been very happy with the work Parrott & Coales have done for me”
“We have been very happy with your services and have already recommended you”